Silver Tail Blog

Fighting against business logic abuse.

APWG Meeting – Tacoma, October, 2009

To continue the trend of posting about upcoming events, the APWG is having their e-Crime Summit in Tacoma, WA.  The Member’s-only meeting will be October 19.  October 20-21 is the research portion of the meeting.

STSpic6Silver Tail’s Founder and CTO, Mike Eynon, will be speaking with David Gottlieb from eBay about Business Logic Abuse: Menacing the Electronic Storefront: Business Logic Attacks Against the Online Enterprise.

I’d highly recommend attending this event if you have the chance.   Not only will the content of the meeting be super interesting, but the attendees are the decision makers and go-to-people for fighting online crime.  In addition, travel to Tacoma is not too outrageous for most people.

If you are planning to attend, let me know, as it would be great to set up in-person meetings with those of you who will be there.

August 20, 2009 Posted by Laura Mather | Phishing, business logic abuse | , , | No Comments Yet

Anti-Phishing Education Messaging

The APWG has an amazing new initiative for educating consumers.  When a phish site is shut down, ISPs are asked to redirect any clicks to the APWG’s redirect education page instead of showing a 404 error. 

may1The power of this comes from leveraging the “teachable moment”: consumers are more likely to absorb a lesson if it is presented at the precise moment of the bad action (something my colleagues – Lorrie and PK – at CMU have studied in-depth).

This initiative is starting to get real traction.  Several brands are already participating and I’ve been contacted by many more this week to get started.  It’s a very exciting initiative to give consumers a consistent message from a group like the APWG at exactly the right time in the consumer’s online experience.  American Banker has published an article about it (warning – you have to have a subscription to see the article – sorry).

In a similar vein, another colleague – Dave Piscitello – has a blog post on anti-phishing messaging on Gaia.  It’s great to see anti-phishing messaging is getting to be more pervasive, especially given that the threats are very real.

Finally, for those of you attending the APWG conference next week, there is a cool video – it gives an overview of the topics to be covered in Barcelona.

May 8, 2009 Posted by Laura Mather | Phishing, education | , , | No Comments Yet

Interesting agenda topics at APWG’s upcoming Counter eCrime Summit

apwgindexbanner1The APWG is hosting it’s third Counter eCrime Summit in Barcelona in May.  The agenda of this year’s summit is particularly interesting.   Some programs that are particularly near and dear to my heart are going to be discussed including APWG’s Phishing Education Landing Page Program which has been surprisingly successful and Rod Rasmussen from Internet Identity and Greg Aaron from Afilias giving their bi-annual update on the various types of nastiness being perpetrated on the internet.

In addition, there will be specific sessions on how e-crime impacts multiple nations including those in Europe and in Asia.  Hearing about the nuances of e-crime and how they morph across the globe has always been intriguing for me and can be invaluable for those of us on the forefront of fighting this global crisis.

All in all, there are three days of discussion about the state of e-crime across the globe.  This is sure to be an educational and fascinating event.  If you’re able to attend, definitely make your reservations soon!

Also, if you are worried about cost, there was an article this past weekend in the San Jose paper about frugal travel in Barcelona.  A bad economy can make for great travel bargains!

April 6, 2009 Posted by Laura Mather | Fraud, Online Fraud, Phishing, Prevention | , , , | 1 Comment